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Felipe Tessarolo

Learning and Teaching Enhancement Manager

About

I am an interdisciplinary researcher working at the intersection of digital media, education, and artificial intelligence. My research explores how digital platforms, AI systems, adaptive learning, and educational technologies shape participation, agency, and communication in digitally mediated environments, with a particular interest in higher education.

Since joining the Institute of Educational Technology at The Open University in 2021, I have contributed to research and innovation projects examining AI-supported learning, adaptive learning, learner support, accessibility, and responsible educational innovation. My work combines media studies, educational technology, and communication, bringing together mixed-methods and design-based research to understand how emerging technologies can support more inclusive, personalised, and equitable learning. I am particularly interested in the relationship between technology, human agency, and educational transformation.

Biography

Felipe Tessarolo is an interdisciplinary researcher whose work explores how digital platforms, artificial intelligence, adaptive learning, and educational technologies shape participation, agency, and communication in digitally mediated environments. He is a Senior Fellow of Advance HE (SFHEA), recognising his contributions to teaching, educational leadership, and inclusive practice. His research sits at the intersection of media studies, educational technology, communication, and digital society, with particular interests in AI-supported learning, adaptive learning, learner support, accessibility, and responsible educational innovation.

Since joining the Institute of Educational Technology at The Open University in 2021, Felipe has contributed to interdisciplinary research and evaluation projects examining generative AI, adaptive learning, learning analytics, digital learning, accessibility, learner support, and educational innovation. His work has included projects such as the Institutional AI Digital Assistant (AIDA), the Erasmus+ ADMIT project, OpenEssay, OpenReal, Accessible by Design, Accessibility and Inclusive Learning Training (AILT), and research exploring student transition and AI-supported learner support.

His research combines qualitative, mixed-methods, and design-based approaches, contributing to peer-reviewed publications, international conferences, institutional reports, and evidence-informed recommendations that support the responsible adoption of emerging technologies in higher education.

Prior to joining The Open University, Felipe spent more than a decade as a university lecturer, programme leader, and Head of Department in Brazil. He led curriculum development, founded and coordinated research laboratories, supervised undergraduate and postgraduate research, and developed industry-engaged initiatives connecting communication, digital media, and higher education. This experience continues to inform his research through a strong interest in how digital technologies shape participation, learning, and educational practice.

Felipe is currently completing a PhD in Media Studies at the University of Westminster. His doctoral research examines participation and agency in digitally mediated environments, exploring how online platforms shape political communication, discourse, and civic engagement. Alongside his doctoral work, he contributes to university-wide groups relating to accessibility, inclusive learning, and educational innovation, including SeGA, the Cross-Faculty Accessibility Working Group (CFAWG), and the Accessibility Referrals Panel (ARP).

Publications

2026

Tessarolo, Felipe; Herodotou, Christothea and Coughlan, Emily. (). Developing an Evidence-Informed Framework for First Tutor-Marked Assignment Support in Distance Higher Education. In: 12th International Conference on Higher Education Advances (HEAd’26), 15-18 Jun 2026, Valencia, Spain.
Edwards, Chris; Whitelock, Denise; Tessarolo, Felipe; Bektik, Duygu; Coughlan, Emily; Herodotou, Christothea and Ullmann, Thomas. (). Before the First Prompt: Understanding Students’ Pre‑Use Perceptions of an AI Digital Assistant in Higher Education. In: EDEN 2026 Annual Conference: Beyond Technology: Human-AI Collaboration for Learning and Teaching, 14-16 Jun 2026, Porto, Portugal.
Whitelock, Denise; Tessarolo, Felipe; Bektik, Duygu and Edwards, Chris. (). Evaluating Agentic AI: The Multi-Layer Evaluation Model (MLE-A). In: EDEN 2026 Annual Conference: Beyond Technology: Human-AI Collaboration for Learning and Teaching, 14-16 Jun 2026, Porto, Portugal.
Tessarolo, Felipe; Whitelock, Denise; Edwards, Chris and Bektik, Duygu. (). GenAI as an Educational Gatekeeper: Balancing Personalisation and Standardisation in Higher Education. European Journal of Open, Distance and e-Learning.

2025

Tessarolo, Felipe; Coughlan, Emily; Edwards, Chris; Ullmann, Thomas; Bektik, Duygu; Whitelock, Denise and Herodotou, Christothea (). AIDA on OU Ready: A final report. IInstitute of Educational Technology (IET), The Open University.
Herodotou, Christothea; Coughlan, Tim; Edwards, Chris; Bektik, Duygu; Ullmann, Thomas; Gaved, Mark; Tessarolo, Felipe and Coughlan, Emily (). PVC-S Challenge Response July 2025. Summary report. QEI. The Institute of Educational Technology, The Open University. The Open University UK, Milton Keynes, UK.
Tessarolo, Felipe; Coughlan, Emily and Herodotou, Christothea (). Review of existing TMA support interventions. PVC-S Challenge Response July 2025.. IInstitute of Educational Technology (IET), The Open University.
Tessarolo, Felipe; Edwards, Chris; Bektik, Duygu and Whitelock, Denise. (). GenAI as an Educational Gatekeeper: Balancing Personalisation and Standardisation in Higher Education. In: EDEN Bologna Annual Conference 2025 - Shaping the Future of Education in the age of AI, 15-17 Jun 2025, Bologna, Italy.
Rienties, Bart; Ullmann, Thomas; Tessarolo, Felipe; Kwarteng, Joseph; Domingue, John; Coughlan, Tim; Coughlan, Emily and Bektik, Duygu. (). Developing an institutional AI digital assistant in an age of Industry 5.0. Applied Sciences.
Rienties, Bart; Tessarolo, Felipe; Coughlan, Emily; Coughlan, Tim and Domingue, John. (). Students’ Perceptions of AI Digital Assistants (AIDAs): Should Institutions Invest in Their Own AIDAs?. Applied Sciences.
Rienties, Bart; Tessarolo, Felipe; Coughlan, Tim; Herodotou, Christothea; Domingue, John and Whitelock, Denise. (). A Design-Based Research Approach to what distance learners expect and value from an Institutional AI Digital Assistant. European Journal of Open, Distance and e-Learning.
Coughlan, Tim; Rienties, Bart; Domingue, John; Herodotou, Christothea; Ullmann, Thomas; Bektik, Duygu; Edwards, Chris; Whitelock, Denise; Coughlan, Emily and Tessarolo, Felipe. (). Holding a lead, or the tail wagging the dog? Exploring educator influence over the behaviour of AI Digital Assistants. In: European Distance and E-Learning Network (EDEN) Proceedings: Human and Artificial Intelligence for the Society of the Future, European Distance and E-Learning Network.
Coughlan, Tim; Rienties, Bart; Bektik, Duygu; Ullmann, Thomas; Herodotou, Christothea; Tessarolo, Felipe; Edwards, Chris; Coughlan, Emily; Devine, Peter and Domingue, John (). AIDA on OpenLearn: Design and Evaluation Report, Quality Enhancement and Innovation (QEI). Institute of Educational Technology: The Open University.

2024

Aristeidou, Maria; Tessarolo, Felipe and Coughlan, Tim (). Student use of ChatGPT to prepare for assessments. PVC-S Challenge Study 4 Report. Institute of Educational Technology (IET), The Open University.
Coughlan, Tim; Tessarolo, Felipe and Coughlan, Emily. (). Accessible by Design? Exploring How Barriers faced by Disabled Students are Resolved in Online and Distance Learning. In: International Conference on Computers Helping People with Special Needs (ICCHP 24), 8-12 Jul 2024, Linz, Austria.
Aristeidou, Maria and Tessarolo, Felipe (). Tutor Consultation: Exploring ways to improve engagement and retention during the early stages of students' learning journeys. Quality Enhancement and Innovation, The Institute of Educational Technology, The Open University, Milton Keynes, UK.
Rienties, Bart; Domingue, John; Duttaroy, Subroto; Herodotou, Christothea; Tessarolo, Felipe and Whitelock, Denise. (). What distance learning students want from an AI Digital Assistant. Distance Education, 46 (2) pp. 173-189.
Gaved, Mark; Brasher, Andrew and Tessarolo, Felipe (). Literature Review of support mechanisms to aid tutors in teaching Level 1 students. Quality Enhancement and Innovation, The Institute of Educational Technology, The Open University.
Tessarolo, Felipe; Edwards, Chris; Bektik, Duygu and Whitelock, Denise. (). Comparing practical use and perceptions of GenAI in higher education with current published insights. In: EDEN 2024 Research Workshop & PhD Schools’ Masterclass, 16-18 Oct 2024, Timisoara, Romania.

2023

Herodotou, Christothea; Aristeidou, Maria; Gaved, Mark; Cross, Simon; Tessarolo, Felipe and Brasher, Andrew (). PVC-S Challenge Response. Summary report. QEI. The Institute of Educational Technology, The Open University.
Cross, Simon; Tessarolo, Felipe and Brasher, Andrew (). First year student perspectives on their early study experiences of tutor support and teaching: Insight from seven cross-faculty focus-groups. The Open University, Milton Keynes, UK.

2022

Tessarolo, Felipe; Aristeidou, Maria and Coughlan, Emily. (). From face-to-face environments to distance learning universities: the transition period of first-year students. In: 8th International Conference on Higher Education Advances (HEAd’22), 14-17 Jun 2022, Valencia.
Lister, Kate; Pearson, Victoria; Coughlan, Tim and Tessarolo, Felipe. (). Inclusion in Uncertain Times: Changes in Practices, Perceptions, and Attitudes around Accessibility and Inclusive Practice in Higher Education. Education Sciences.

Awards

Best Research Paper Award – EDEN 2025

Awarded at the EDEN Bologna Annual Conference “Shaping the Future of Education in the Age of AI”, hosted by the University of Bologna, for the paper “GenAI as an Educational Gatekeeper: Balancing Personalisation and Standardisation in Higher Education”, co-authored with Chris Edwards, Duygu Bektik and Denise Whitelock.

Best Research Paper Award – EDEN 2026

Awarded at the EDEN Porto Annual Conference “Before the First Prompt: Understanding Students’ Pre‑Use Perceptions of an AI Digital Assistant in Higher Education", authored by Chris Edwards, Denise Whitelock, Felipe Tessarolo, Duygu Bektik, Emily Coughlan, Christothea Herodotou and Thomas Ullmann

Candidate - Best Paper Research Award - EDEN 2024

The paper “An Institutional AI Digital Assistant: What Do Distance Learners Expect and Value?”, co-authored with Bart Rienties, Christothea Herodotou, John Domingue, Subby Duttaroy and Denise Whitelock, was a candidate for the Best Research Paper Award at the EDEN 2024 Annual Conference, held in Graz, Austria.

Candidate – Best Research Paper Award - EDEN 2024 Research Workshop & PhD Masterclass, Timișoara)

The paper “Comparing Practical Use and Perceptions of GenAI in Higher Education with Current Published Insights”, co-authored with Chris Edwards, Duygu Bektik and Denise Whitelock, was a candidate for the Best Research Paper Award at the EDEN 2024 Research Workshop & PhD Masterclass, held at Politehnica University Timișoara, Romania.

Techne AHRC Doctoral Scholarship

Techne supports outstanding students pursuing the ‘craft’ of research through innovative, interdisciplinary and creative approaches across the range of the arts and humanities

Professional memberships

  • Senior Fellow of the Higher Education Academy