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Dr Sara Bailey

Research Associate

About

I am a Research Associate in the Institute of Educational Technology where I work on the Protecting Minority Ethnic Communities Online (PRIME) project, funded by UKRI and led by Heriot-Watt University. PRIME, which was envisioned in the context of the rapid digitalisation of key public services in the UK, aims to deliver innovative harm reduction interventions, processes and technologies which will transform online services by creating safer spaces for minoritised communities and increasing transparency and accountability among service providers. My present research interests are centred on the ways in which structures of ‘race’, class, gender and age facilitate or impede access to social rights such as health, housing, education, energy and social security in an era of rapid technological transformation. Of particular concern in this context is the impact of the digitalisation of key services and AI decision-making on minoritised groups who already experience entrenched health, housing and educational inequalities. I am also a Human Rights Advisor on the University of Bath-hosted “Middle East and North Africa (MENA) Social Policy and Conflict Prevention GCRF Research Fund” - which aims to advance scholarship and practice in security, social equality and social protection in the MENA region - and a member of the Food and Work Network (FAWN) which brings together academics, trade unionists and community campaigners seeking to understand the connections between structural food inequalities and working conditions in the UK. I hold a PhD in the sociology of human (social) rights from the University of Essex’s Human Rights Centre and a Masters in International Public Policy from University College London (awarded with distinction) and I have published in the areas of human rights, social rights, legal empowerment and access to justice. Before commencing my PhD I worked at the intersection of human rights and international development for UN agencies and NGOs in the UK, the Middle East and East Africa for approximately ten years.  

Publications

2025

Bailey, Sara; Netto, Gina; Islam, Farjana; Kukulska-Hulme, Agnes and FitzGerald, Elizabeth. (). ‘Digital Caregiving’ in the Era of Digitalised Public Services: A New Form of Gendered Domestic Labour?. In: 10th International Community, Work & Family Conference 2025, 25-28 Mar 2025, Bielefeld, Germany.

2024

Bailey, Sara; FitzGerald, Elizabeth; Kukulska-Hulme, Agnes and Rets, Irina. (). Digital Exclusion or Digital Rejection? Exploring the Rejection of Digitalised Social Rights by Racialised Individuals with Migration Backgrounds in the UK. In: British Sociological Association Annual Conference 2024, 3-5 Apr 2024, Online.
Islam, Farjana; Bailey, Sara; Rizvi, Mehdi; Netto, Gina and Kukulska-Hulme, Agnes. (). Racialised exclusions in digital healthcare: combining insights from narrative interviews and human computer interaction. In: UCL’s Qualitative Health Research Network Conference, 3 Mar 2024, University College London.
FitzGerald, Elizabeth; Bailey, Sara and Kukulska-Hulme, Agnes. (). Minoritised populations' informal learning behaviours in response to the challenges of accessing online services. In: 47th Computers and Learning Research Group Annual Conference (CALRG), 3-5 Jul 2024, The Open University, Milton Keynes [online].
Bailey, Sara; Kukulska-Hulme, Agnes and FitzGerald, Elizabeth. (). Digital Caregiving among Migrant Families in the UK: Unmasking the Hidden Social Consequences of the Digitalisation of Essential Services. In: Work and Family Researchers Network Conference (WFRN), 19-22 Jun 2024, Concordia University, Montreal, Canada.
Islam, Farjana; Bailey, Sara and Netto, Gina. (). Digitalised primary care in the UK: The experiences of minoritised ethnic communities. The British journal of general practice: the journal of the Royal College of General Practitioners.
FitzGerald, Elizabeth; Kukulska-Hulme, Agnes and Bailey, Sara. (). Minoritised populations' challenges and informal learning behaviours in response to the digitalisation of online services. In: ICERI2024 Proceedings, IATED, (In press).

2023

Bailey, Sara; FitzGerald, Elizabeth and Kukulska-Hulme, Agnes. (). Digital Exclusion and Essential Services: The Experiences of Older Adults Who Identify as Asian or Asian-British. In: DIPRC 2023: Digital Inclusion Policy and Research Conference 2023, 20-21 Sep 2023, The University of Liverpool, Liverpool, UK.
Rets, Irina; Kukulska-Hulme, Agnes; Bailey, Sara and FitzGerald, Elizabeth. (). On the journey to impact: developing an impact strategy plan for the PRIME project. In: Social Sciences Impact Conference 2023, 20-21 Mar 2023, University of Oxford.
Bailey, Sara; FitzGerald, Elizabeth and Kukulska-Hulme, Agnes. (). The Digitalisation of Essential Services and Migrant Communities in the UK: The Critical Role of Non-Governmental Organisations in Providing Information and Facilitating Learning. In: 2nd Organizing Migration and Integration in Contemporary Societies Conference (OMICS), 22-24 Nov 2023, Gothenburg, Sweden.