IET work to promote accessible processes throughout learning, teaching, training and industry, driving educational innovation for better open learning.
How the OU’s new chatbot is helping disabled students
The process of disclosing a disability can be a time-consuming and stressful experience. The OU is aiming to improve this process with a chatbot that has been built to support both its students and staff.
Meeting the demand for virtual assistants in Higher Education
HE institutions are directing efforts to meet the needs of students who use chatbots to access services.
Facilitating student consultation to enhance inclusion
The ADMINS research project is working with students at the OU.
OU chatbot for disability disclosure developed via staff-student partnership
The OU are working in consultation with students to improve disclosure processes.
Intuitive chatbots in the HE sector
Chatbots and virtual assistants are becoming a widely used tool to support people access information.